A cookie is a text file that a web server can save on your computer’s hard drive to store some type of information about you as a user. Cookies are used for various purposes such as storing data for future visits, to recognize the user and avoid asking for authentication again, to know which pages you visit, or to save your preferences in customizable areas). Normally, websites use cookies to obtain statistical information about their web pages, and to analyse the behaviour of their clients / users.

Cookies used for any of the following purposes are exempt from compliance with the obligations established in article 22.2 of the LSSI:

  • Only allow communication between the user’s equipment and the network.
  • Strictly provide a service expressly requested by the user.

Thus, among the excepted cookies would be those whose purpose is:

  • “User input” cookies.
  • User authentication or identification cookies (session only).
  • User security cookies
  • Media player session cookies.
  • Session cookies to balance the load.
  • Cookies for customizing the user interface.
  • Certain add-on cookies (plug-in) to exchange social content

The specific uses we make of these technologies are described in the following sections.



Cookies can be classified according to the following criteria:

Depending on who installs the cookie, these can be:

Own cookies: These are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Third-party cookies: These are those that are sent to the user’s terminal equipment either from a computer or domain managed by us or by a third party, but the information collected by the cookies is managed by a third party other than the owner of the website.

Depending on their conservation period, cookies can be:

Session cookies: These are those that last as long as the user is browsing the Web page and are deleted when browsing ends.

Persistent cookies: They are stored in the user’s terminal, for a longer time, thus facilitating the control of the chosen preferences without having to repeat certain parameters each time the website is visited.

Depending on their purpose, cookies can be:

Technical cookies: Technical cookies are those essential and strictly necessary for the proper functioning of a website and the use of the various options and services it offers. For example, session maintenance, those that allow the use of security elements, share content with social networks, etc.

Personalization cookies: They allow the user to choose or personalize characteristics of the Web page such as language, regional configuration or browser type.

Analytical cookies: These are those used by the Web portals, to create navigation profiles and to be able to know the preferences of the users in order to improve the offer of products and services. They allow to control geographic areas of greatest interest to a user, the information of the most accepted website, etc.

Advertising / advertising cookies: are those that store information on the behaviour of users obtained through the continuous observation of their browsing habits, which allows developing a specific profile to display advertising based on it.



grupocompostelana.com uses the following types of cookies on the web:

Technical cookies

They allow the user to browse the Web, remember their passwords and use functionalities such as the shopping cart.

Personalisation cookies

They allow to know the user’s preferences: language, products visited …

Analysis cookies

We use Google Analytics cookies to quantify the number of users who visit the Web. These cookies allow us to measure and analyse the way users browse the Web. This information allows OPACANA, S.L. continually improve its services and the experience of users of the Web. For more information, you can consult the Google Analytics privacy page: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

Advertising and behavioural advertising cookies

These cookies are used to show relevant ads for users based on their use of our website. In addition, they limit the number of times each user views an ad and help OPACANA, S.L. to measure the effectiveness of your advertising campaigns. When browsing the Web, the user agrees to install this type of cookies on their device and make inquiries when the user visits the OPACANA, S.L. in the future.

Cookies installed on our web domain:

Name of cookie Purpose Own / third party Duration When is it installed?
Session cookie Technical Own Session When accessing the website
_ga GOOGLE Analytics analytical cookie that is used to distinguish users Third party 2 years When cookies are accepted

GOOGLE Analytics analytical cookie that is used to distinguish users

Third Party 24 hours When cookies are accepted
_gat GOOGLE Analytics analytical cookie that is used to limit the percentage of requests Third Party 1 minute When cookies are accepted




grupocompostelana.com will try at all times to establish adequate mechanisms to obtain the consent of the User for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing them of the existence of cookies and that by accepting them, they give their consent for the installation of cookies.



The user can reject the installation of all those cookies, according to their preferences, except those that they expressly authorise or those that are technical and must be installed to guarantee the correct functioning of the web page, indicating those that they wish to install or reject in the pop-up or window of acceptance of cookies that appears when entering the home. However, there are other ways to prevent cookies from being installed on the computer, as we indicate below.

The user can configure his browser to accept, or not, the cookies they receive or for the browser to notify them when a server wants to save a cookie. If some technical cookies are disabled, the correct functioning of some of the web utilities is not guaranteed.

The user may exclude the storage of Google Analytics “analytical and advertising” cookies on their terminal through the exclusion systems provided by Google Analytics.

Here are some examples of how to disable cookies:

  1. By configuring the browser itself:
  • Internet Explorer: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies
  • Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-web
  • Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES.
  • Chrome: https://support.google.com/accounts/answer/61416?hl=es.
  • Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html

To expand this information, go to the page of the Spanish Agency for Data Protection that helps to configure privacy in social networks, browsers and mobile operating systems. More information.

  1. Through third-party tools:

There are third-party tools, available online, that allow users to detect cookies on each website they visit and manage their deactivation, for example:



In any case, the user can allow or block cookies, as well as delete their browsing data (including cookies) from the browser they use. Consult the options and instructions offered by your browser for this. Note that if you accept third-party cookies, you must delete them from the browser options.



If you choose to leave our website through links to other websites that do not belong to our entity, we will not be responsible for the privacy policies of those websites or the cookies that they may store on the user’s computer.



The web servers will be able to automatically detect the IP address and domain name used by users.

An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows the subsequent processing of the data in order to know if you have given your consent for the installation of cookies, perform only statistical measurements that allow knowing the number of visits made to the Web, the order of visits, the access point, etc.



The cookies installed on our web domain are installed on our server so the data collected in them are not subjected to international data transfers.

Third-party cookies installed on our website by third-party domains may be subject to international data transfer. To obtain more information about the possible international data transfers that these cookies may entail, we recommend that you click on the “more information” section of the cookie you wish to consult.

The data collected by Google Analytics cookies may be subjected to international data transfer as they are processed by Google. As described in its Privacy Shield certification, it complies with the EU – US Privacy Shield and the Swiss – US Privacy Shield frameworks, both by Google, including Google LLC, and its US affiliates. in their entirety, which have certified their adherence to the principles of the Privacy Shield.



This policy is periodically reviewed to ensure its validity, so it may be modified. We recommend that you visit the page regularly where we will inform you of any updates in this regard.


Date: June 12, 2020

Version: V.1.0


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